The Steam Support meme highlights the historical community frustration regarding Valve's customer service speed and effectiveness. Before major overhauls in 2017, Steam users often joked that getting a response from support was like winning the lottery, only for the response to be an irrelevant automated script. It typically features a user presenting a catastrophic problem, followed by a hilariously detached or useless reply from a Steam representative. Today, the meme is used to satirize tech support tropes, celebrate the occasional 'blessed' interaction, or simply vent about the bureaucracy of digital storefronts.